Privacy Policy

Last Updated: August 5, 2026

At Side Dish Queen, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, request catering services, or communicate with us.

By using our website or submitting your information, you agree to the practices described in this policy.

Information We Collect

When you interact with our website or services, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Event details and preferences

  • Event date, time, and location

  • Guest count and catering requirements

  • Dietary restrictions or allergy information you choose to provide

  • Billing and payment information

  • Messages, inquiries, and feedback submitted through our website

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Website usage activity

  • Date and time of visits

This information helps us improve our website, understand customer needs, and provide a better experience.

How We Use Your Information

We use your information to:

  • Respond to catering inquiries and requests

  • Provide quotes and service information

  • Process orders, deposits, and payments

  • Coordinate event details and logistics

  • Communicate updates regarding your booking

  • Provide customer support

  • Improve our services and website experience

  • Send promotional updates if you choose to subscribe

  • Maintain business records and comply with legal requirements

Payment Information

Payments may be processed through secure third-party payment providers.

Side Dish Queen does not store complete credit card information on our servers.

Your payment information is handled according to the privacy and security practices of the payment processor used for your transaction.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

Cookies may help us understand:

  • How visitors use our website

  • Which pages are most helpful

  • How we can improve our services

You may adjust your browser settings to disable cookies; however, some website features may not function properly.

Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers who assist us with:

  • Payment processing

  • Website hosting

  • Email communication

  • Online ordering systems

  • Delivery services

  • Business operations

These providers are only permitted to use your information as needed to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we work to protect your information, no online transmission or storage method can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only as long as necessary to:

  • Provide requested services

  • Complete transactions

  • Maintain business records

  • Resolve disputes

  • Meet legal obligations

When information is no longer needed, we take reasonable steps to securely remove or anonymize it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Your Choices & Rights

Depending on applicable laws, you may have the right to:

  • Request access to personal information we have collected

  • Request corrections to inaccurate information

  • Request deletion of your information where permitted

  • Opt out of marketing communications

  • Withdraw consent where applicable

To make a request, please contact us using the information below.

Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.