Health & Safety Guidelines

Last Updated: August 5, 2026

At [Business Name], the health and safety of our customers, guests, and team members is our top priority. We are committed to preparing and serving food with the highest standards of cleanliness, quality, and care.

We follow safe food handling practices and applicable food safety guidelines to help ensure every catering experience is safe, enjoyable, and memorable.

Food Preparation & Safety Standards

Our team follows established food safety practices, including:

  • Proper food storage and temperature control

  • Safe food preparation and handling procedures

  • Regular cleaning and sanitization of equipment and preparation areas

  • Prevention of cross-contamination

  • Proper employee hygiene practices

  • Safe transportation and service procedures

Allergies & Dietary Restrictions

We are happy to accommodate dietary needs whenever possible. Please notify us of any allergies, intolerances, or dietary restrictions when requesting a quote or placing an order.

Common dietary requests may include:

  • Vegetarian options

  • Vegan options

  • Gluten-free options

  • Dairy-free options

  • Other special meal accommodations

Please note that our kitchen may handle common allergens, including:

  • Milk

  • Eggs

  • Wheat

  • Soy

  • Peanuts

  • Tree nuts

  • Fish

  • Shellfish

  • Sesame

While we take reasonable precautions, we cannot guarantee that any menu item is completely free from allergens due to shared preparation areas and equipment.

Guests with severe allergies should notify us before booking so we can discuss available options.

Food Storage & Handling After Delivery

Once food has been delivered or served, proper storage and handling become the responsibility of the customer or event host.

For food safety, we recommend:

  • Serving hot foods promptly

  • Keeping cold foods properly chilled

  • Refrigerating leftovers promptly

  • Following any reheating instructions provided

Food should not remain in unsafe temperature conditions for extended periods.

Catering Event Requirements

To provide the best possible service, customers are responsible for providing:

  • Accurate event details

  • Correct guest count

  • Venue access information

  • Setup instructions when applicable

  • Notice of any venue restrictions

A safe and accessible workspace may be required for catering setup and service.

Employee Health & Hygiene

We prioritize the health and safety of our team and customers.

Employees are expected to follow proper hygiene practices and avoid working while experiencing symptoms that may compromise food safety.

Customer Responsibility

Customers agree to:

  • Provide accurate information regarding allergies and dietary needs

  • Follow food storage and handling recommendations

  • Notify guests of potential allergens when applicable

  • Provide a safe environment for delivery and event services

Questions About Food Safety

If you have questions about ingredients, preparation methods, allergens, or food safety practices, please contact us before placing your order.